If you have any further questions related to this policy, please contact us: [email protected]
Definitions and interpretation
collectively all information that you submit to Fun Iceland Travel ehf via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws
any applicable law relating to the processing of personal Data, including but not limited to the Personal Data Act set by the Icelandic Data Protection Authority and the GDPR;
the General Data Protection Regulation (EU) 2016/679;
Fun Iceland Travel, or us
Fun Iceland Travel, a company incorporated in Iceland with registered number 128900 whose registered office is at Hátún 6A, 105 Reykjavik;
EU Cookie Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you
any third party that accesses the Website and is not either (i) employed by Fun Iceland Travel and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Fun Iceland Travel and accessing the Website in connection with the provision of such services; and
the website that you are currently using, www.funiceland.is, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
- the singular includes the plural and vice versa;
- a reference to a person includes firms, companies, government entities, trusts and partnerships;
- "including" is understood to mean "including without limitation";
- reference to any statutory provision includes any modification or amendment of it;
- For purposes of the applicable Data Protection Laws, Fun Iceland Travel is the "data controller". This means that Fun Iceland Travel determines the purposes for which, and the manner in which, your Data is processed.
- We may collect the following Data, which includes personal Data, from you:
- contact Information such as, name, address, email addresses, telephone numbers, date of birth, gender and payment information;
- demographic information such as postcode, preferences and interests;
- information about your booking request or preferences;
- in some cases, we collect sensitive information such as religion and health. We will only collect sensitive information with your consent;
- IP address (automatically collected);
- web browser type and version (automatically collected);
- operating system (automatically collected);
- a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
How we collect Data
- We collect Data in the following ways:
- data is given to us by you; and
- data is collected automatically.
Data that is given to us by you
- Fun Iceland Travel will collect your Data in a number of ways, for example:
- when you contact us through the Website, by telephone, post, e-mail or through any other means;
- when you register with us and set up an account to receive our products/services;
- when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
- when you enter a competition or promotion through a social media channel;
- when you make payments to us, through this Website or otherwise;
- when you elect to receive marketing communications from us;
- when you use our services;
Data that is collected automatically
- To the extent that you access the Website, we will collect your Data automatically, for example:
- we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
- we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".
- we automatically collect data from our social media accounts (including but not limited to facebook.com/funiceland – instagram.com/funiceland – linkedin.com/company/funiceland)
- we also use 3rdparty tools such as Google Analytics and AddThis to measure the use on our site and to analyse what we can do to improve.
Our use of Data
- Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
- to provide you with the information you request about our products;
- to provide the service;
- to confirm the purchases;
- internal record keeping;
- improvement of our products / services;
- to measure and track demographic information about our customers;
- transmission by email of marketing materials that may be of interest to you;
- contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
- We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
- For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:
- soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.
- for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.
- if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.
- We may use your Data to show you Fun Iceland Travel adverts and other content on other websites. If you do not want us to use your data to show you Fun Iceland Travel adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed "Cookies" below).
Who we share Data with
- We may share your Data with the following groups of people for the following reasons:
- our employees, agents and/or professional advisors - to obtain advice from professional advisers;
- third party service providers who provide services to us which require the processing of personal data - to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;
- service partners (e.g. tour operators) in relation to their work for the company;
- third party payment providers who process payments made over the Website - to enable third party payment providers to process user payments and refunds;
Keeping Data secure
How are we keeping the Data secured?
- We will use technical and organisational measures to safeguard your Data, for example:
- we store your Data on secure servers.
- we do not have access to and do not keep credit card numbers on our servers; all credit card information is processed by our payment provider
- Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected]
- Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
- You have the following rights in relation to your Data:
- Right to access- the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
- Right to correct- the right to have your Data rectified if it is inaccurate or incomplete.
- Right to erase- the right to request that we delete or remove your Data from our systems.
- Right to restrict our use of your Data- the right to "block" us from using your Data or limit the way in which we can use it.
- Right to data portability- the right to request that we move, copy or transfer your Data.
- Right to object- the right to object to our use of your Data including where we use it for our legitimate interests.
- To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected]
- If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority.
- It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Transfers outside the European Economic Area
- We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, e.g. by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.
- To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.
Links to other websites
Changes of business ownership and control
- We may also disclose Data to a prospective purchaser of our business or any part of it.
- In the above instances, we will take steps with the aim of ensuring your privacy is protected.
- This Website may place the following Cookies:
What Cookies do we have?
Type of Cookie
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or currency).
- You can find a list of Cookies that we use in the Cookies Schedule.
- You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
- You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
- It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
- For more information, generally on cookies, including how to disable them, please refer to resources online which specialize on providing information about cookies and their technical aspects. You will also find details on how to delete cookies from your computer.
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
- UMB_UPDCHK – Strictly necessary cookie, set for Fun Iceland administrators only
- FI_Currency – Functionality cookie, allows using Currency switch functionality on Fun Iceland website
- UniqueUserId – Functionality cookie, allows using Favorties/Wishlist functionality on Fun Iceland website
- bokunSession – Strictly necessary cookie, used for keeping items/products added by a visitor to shopping cart
- ARRAffinity – Strictly necessary cookie, used by our hosting provider to associate requests to web server with the right instance of Fun Iceland website
- _gid, _ga – Analytical/performance cookie, used for 3rdparty Google Analytics functionality
- __atuvs, __atuvc, __atssc – Analytical/performance cookie, used for 3rdparty AddThis functionality, allowing a visitor to share pages on Facebook, Twitter, Pinterest and Google Plus
- __gat_tracker_5050 – Analytical/performance cookie, used for shopping cart events in booking functionality
- xs, wd, spin, sb, presence, fr, datr, c_user – Analytical/performance cookies used and set by Facebook
- FI_TravelGuide - Functionality cookie, sets a flag indicating that a visitor has downloaded travel guide, so that no more prompts are shown afterwards
You may contact Fun Iceland Travel by email at [email protected]
17 March 2019